form page locks site

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uffex
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Joined: Fri Oct 10, 2014 8:32 am

form page locks site

Post by uffex »

Good day
Q & E 7 software site Excatech.org server Zen
I am experiencing a problem to get my contact page to work.
The page uploads fine I can see it perfect in preview, I can also see it in the c panel of the server clicking on that page results in the site locking up.
I have been through the points in the forum help file any suggestions welcome.
Thanks
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Pablo
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Re: form page locks site

Post by Pablo »

This is most like caused by an error in the form configuration.
To be able to help you with this, I need a copy of the project file so I can see all your settings.

See also this related FAQ:
viewtopic.php?f=10&t=45024
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Hi Pablo
I have zipped up the project but it tricky to paste it here, is there another solution?.
Kind regards
Uffex
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Pablo
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Re: form page locks site

Post by Pablo »

1. Upload the file to your website or another public server
2. Include the link in your post.

Note that I do not need your entire project, only a a demo project with the form so I can see the settings
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Im not so sure which way to go with your request.
/home/buff/Desktop/Screenshot from 2020-10-13 14-36-53.png
/home/buff/Desktop/Screenshot from 2020-10-13 14-38-31.png
/home/buff/Desktop/Screenshot from 2020-10-13 14-39-15.png
Kind regards
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

/home/buff/Desktop/backup-c3107149.myzen.co.uk-9-25-2020.tar.gz
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

smb://freenas/wd1tb/ExcaTECH%202020/Transfer/contact.php
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Pablo
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Re: form page locks site

Post by Pablo »

I'm sorry, but I cannot access your local files.
You will need to upload the file to a public server, for examole your website or a file sharing service.
uffex
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Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

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Pablo
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Re: form page locks site

Post by Pablo »

I do not see any issues in the form configuration. But I noticed that you have enabled PHP mailer.
Did you publish all files? Including all PHP mailer files?
Does your web host support PHP7?

Did you also try with the Mail Engine set to 'default'?
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Thanks I will check those points out
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Just a word of thanks Pablo
I looked into the PHP issue my host was set to version 5 updating this in the Cpanel offered the solution.
Kind regards
uffex
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Hi Pablo
It appears I still have some glitches whic version of PHP should I use my version of your program states 7.2.2 ?
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Pablo
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Re: form page locks site

Post by Pablo »

The script generated by the software work with PHP 5.6 and newer.
For phpmailer you will need PHP 7 (or newer).
uffex
Posts: 36
Joined: Fri Oct 10, 2014 8:32 am

Re: form page locks site

Post by uffex »

Hi Pablo
Thanks for your help found that it was my stupid mistake with naming conventions hopefully move on.
Kind regards
Uffex
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