Sandbox problems

All Quick 'n Easy Web Builder support issues that are not covered in the forums below.
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Jane
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Joined: Wed Apr 02, 2014 9:02 am

Sandbox problems

Post by Jane » Mon Jul 09, 2018 10:29 am

I have a website that I manage that was created on a Mac with the sandboxed version of the software. However my computer crashed and in restoring everything from the back up drive, it was all transferred to a new User name. I have recovered the Library files but am having trouble with PDF files where I get an error message in that it is trying to find the files under the original User name. Other JPGs etc seem OK.

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Pablo
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Re: Sandbox problems

Post by Pablo » Mon Jul 09, 2018 8:49 pm

Make sure you copy all the files under the 'sandboxed' folder which the software can access. The software cannot access files from any other location, this is blocked by the system.

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