Contact form being blocked when used on mobile

Issues related to forms.
Post Reply
makenote3
Posts: 21
Joined: Wed Feb 05, 2020 11:12 pm

Contact form being blocked when used on mobile

Post by makenote3 »

Hi, the Contact form on this website is working on desktop computers but returning the following message when used on a phone:
"You have been detected as a bot and blocked from submitting this form for security reasons, please try again shortly or contact us if you are still having issues"

The form has been working fine for years but now this has started happening. The website is

https://www.multiworxx.com

Thanks
User avatar
Pablo
Site Admin
Posts: 3925
Joined: Mon Feb 13, 2006 7:00 am
Location: Europe
Contact:

Re: Contact form being blocked when used on mobile

Post by Pablo »

I assume it is Google's re-captcha that is blocking it.
Unfortunately, I have no control over the behavior of re-captcha. This is all handled by the Google server

But maybe the IP address of the mobile is blocked for some reason?
Post Reply